Is there a best time of the day to have Hey30s Protein Powder?
For optimum results take within 30 minutes after a workout or throughout the day as preferred. Consume 1 serving per day, or as your dietary needs require. Add your recommended serving of Hey30s Protein Powder to chilled water, skim milk, or milk alternative in a protein shaker. Adjust liquid level to suit your desired level of flavour intensity and taste and enjoy the deliciousness!
Do you supply shaker bottles?
Yes we do, you can add on a smoothie jar at checkout which is perfect for mixing and enjoying your Hey30s protein as a shake. Remember there’s many other ways to enjoy Hey30s - check out our recipes.
Has Hey30s products undergone testing?
Hey30s has naturally sourced ingredients and has been ethically tested. Our company has strong environmental and cruelty free values. We will not ask any other company to test on our behalf. We take the matter of checking our supplier compliance very seriously as an integral part of our product development process.
What ingredients are in Hey30s?
As part of a healthy and balanced diet, Hey 30s includes a number of ingredients that have added health and wellness benefits for beauty from the inside out! These include:
• Plant Protein: Helps tissue building and repair
• Marine Collagen: Collagen is the main component of connective tissues such as cartilage
• Hyaluronic Acid: A sugar naturally found in healthy skin
• Biotin: Helps maintain normal skin and hair
• Vitamin A, B2 & B3: Contribute to healthy skin structure and function
• Vitamin E: Contributes towards protection from free radical damage
• Zinc: Contributes to healthy hair and nails
• Turmeric: A potent anti-inflammatory and antioxidant
• Vitamin D: Contributes to healthy function of your immune system
Are the ingredients natural?
You can count on Hey30s Protein Powder for just natural ingredients! Sweetened naturally by mother nature and flavored with real foods. Hey30s contains no artificial dyes, chemicals, or junk so you can feel beautiful from the inside out!
Is Hey30s Lactose and GMO free?
Yes. Hey30s Protein Powder is lactose and GMO-free. For detailed information, please have a look at the nutrition information of the product to ensure you’re able to consume if you have any particular dietary requirements.
Is it safe to consume Hey30s while pregnant?
It is recommended that if you wish to consume Hey30s Protein Powder while pregnant or lactating, should consult with their health care provider beforehand.
Is it safe to consume Hey30s while breastfeeding?
It is recommended that if you wish to consume Hey30s Protein Powder while pregnant or lactating, should consult with their health care provider beforehand.
Do you have a guarantee?
Hey30s provides a premium Quality Guarantee, which comes from our commitment to provide the best possible protein supplement experience within the health and beauty market. What this means for you as a customer, is a trust in transparency of nutritional content, packaging and product quality.
Do you offer refunds?
We do not provide refunds or returns for change of mind.
At Hey30s we pride ourselves on quality assurance and if you believe you have a quality issue that may warrant a return and replacement then please direct your query and concern to orders@hey30s.com
Please contact us within 30 days of receiving the product(s), so we can arrange to exchange your product(s). To make your claim please send us the following information along with a photo accompanying the details of issue:
• Name
• Product details
• Proof of purchase (including order number)
• Details of issue with product
Please do not dispose of the item(s) until we have exchanged it. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
How long does delivery take?
Once your payment has been processed, we make it our priority to dispatch your order by the following business day. Expected delivery time is 2-3 working days after ordering and paying, although it can be sooner or extended depending on Australia Post.
You will receive an email once your order is dispatched, allowing you to track delivery online and we advise to allow 24 hours for tracking information to become available.
How do I track my order?
We recommend that you use the Australia Post app as the best way to track and manage your order. Simply download the app and log in with the same email address used when purchasing from us. Alternatively, click the link in the email you received notifying the dispatch of your order. This will take you directly to the Australia Post tracking number and provide information on your tracking. Please allow 24 for your order to be scanned into the Australia Post network and for tracking information to become available. Alternatively, you can copy and paste the tracking number into the carriers website.
What if my order is taking longer than expected?
If you are using the Australia Post App you will be notified by SMS on any delays associated with your order. You can manage delivery specifications and/or change the delivery address to another residential address, PO BOX, Parcel Collect or specified Collection Points.
Can I cancel anytime?
You may cancel your membership at anytime by logging in to your account, selecting Subscriptions, then clicking cancel next to the item.
Will I be charged to cancel my subscription?
No, you will receive all the benefits of signing up, including any discounts. However, you are not locked into your order.
You won't be charged to cancel.
Note: if you have paid for the next shipment prior to receiving your order, your prepaid order will not be affected.
Do you offer discounts for subscription accounts?
Yes, we currently have a 20% OFF for all subscriptions. Please check the individual product page for specific information.
How to change the frequency of orders?
You can manage your subscriptions through your customer portal. You will receive this information when your subscription is confirmed.
This will allow you to update your account with us and modify your frequency of orders.